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Customer
Service
Please call Monday through
Friday 10:00 - 6:00 PM PST with any questions or comments (925)
962-BARK, or email us at barkmail@nitrodog.com.
Payment
Methods
Nitro Dog accepts Visa and
Mastercard as payment methods.
All transactions are processed
via a secured server using SSL encryption.
To place an order you may:
-make selections on each
webpage and submit via secured Internet
-drop us an email at
barkmail@nitrodog.com.
-give us a call at (925) 962-BARK (Monday through Friday 10:00-6:00PM
PST)
Shipping
Every attempt will be made
to deliver your order within 15 business days, depending on the
product and where you are located.
Please allow plenty of additional
shipping time during the Holiday Season.
Some of our products are hand
crafted to order. These may take a bit longer.
The majority of products will
be shipped via UPS ground. ID tags and such will be shipped via
US Postal Service.
Note: If you are ordering
multiple products, they may be delivered at differing times.
Rates
Shipping rates quoted are
for the contiguous United States.
Most products can ship outside the United States for an additional
shipping charge.
Nitro Dog will contact you about any extra charges needed.
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Total
Amount of Order
|
Shipping
Fee
|
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$0
->
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$6.00
|
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$19.99
->
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$8.00
|
|
$49.99
->
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$9.00
|
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$79.99->
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$11.00
|
|
$99.99->
|
$12.00
|
|
$124.99
->
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$14.00
|
|
$149.99->
|
$16.00
|
|
$174.99->
|
$18.00
|
|
$199.99->
|
$20.00
|
|
$249.99
->
|
$22.00
|
|
$299.99->
|
$25.00
|
|
$349.99->
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$30.00
|
|
$399.99->
|
$35.00
|
|
$449.99->
|
$40.00
|
|
$499.99->
|
$45.00
|
|
$549.99
- $599.98
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$50.00
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Add $5.00 per additional $50.00
of purchase
Returns
Items can be returned in perfect
condition for exchange or refund within 30 days of purchase.
Personalized items are not returnable.
Unfortunately, we are unable to refund any shipping costs on your
order.
If you receive a damaged item, please call us at (925) 962 - BARK
or email us at barkmail@nitrodog.com
and we will be happy to replace the item.
Sales
Tax
California residents will be
taxed 8.25%.
No tax will be charged for out-of-state shipments.
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